Privacy Policy
Last Updated: October 2023
1. Introduction to Your Privacy Quest
Welcome to Camelot Quest Arcade, operated by Avalon Entertainment Solutions Ltd. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we handle your data while you enjoy games like Excalibur's Fortune.
2. Data Controller Identity
Avalon Entertainment Solutions Ltd is the data controller responsible for your personal data. If you have any questions about how your data is processed while earning Valour Crystals, you may contact our data protection representative at support@camelotquestarcade.com.
3. Data We Collect
Because Camelot Quest Arcade requires no registration or accounts, we do not collect names, emails, or real-world financial information. We only collect anonymous device data, IP addresses, and analytical data regarding your interaction with our social casino games to ensure the platform functions correctly.
4. Lawful Basis for Processing
We process your anonymous usage data based on our legitimate interests to maintain and improve the Camelot Quest Arcade experience. We also rely on your consent, where appropriate, for the placement of non-essential cookies as described in our Cookie Policy.
5. How We Use Your Data
The technical data collected is used solely to provide a seamless, bug-free experience while you play games like Merlin's Astrolabe and Dragon's Lair Sweep. It helps us balance the distribution of Valour Crystals and optimise the website for users across the United Kingdom.
6. Data Retention
As there are no player accounts, anonymous session data is retained only for as long as necessary to fulfil analytical purposes, typically not exceeding 14 months. After this period, data is securely deleted from Avalon Entertainment Solutions Ltd servers.
7. Your Data Subject Rights
Under UK GDPR, you hold rights to access, rectify, erase, and restrict the processing of your personal data. Because we only process anonymous identifiers, you may need to provide specific device information so we can recognise your data should you wish to exercise these rights.
8. Complaints to the ICO
If you believe Avalon Entertainment Solutions Ltd has mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. However, we ask that you contact us first so we may resolve the issue.